Octopus Energy Help & FAQs
I’m trying to enroll my Honeywell thermostat but it’s not showing up in my Devices tab
First, double check that your thermostat is eligible for Intelligent Octopus. Eligible thermostats are WiFi enabled and are managed through either the Resideo or Total Connect Comfort apps on your phone.
If your device is eligible, confirm that your thermostat isn’t still enrolled in a demand response program with your previous retail energy provider.
