Octopus Energy Help & FAQs
Solar
If you've got solar questions, we've got answers.
Do you offer any programs for solar batteries?
What is the difference between total production and excess production?
How often do I get credits?
Do my solar credits expire?
Is there a cap on how much I can export?
Is the rate at which I’m buying energy from the grid the same rate as what I sell back?
What is the average solar buyback rate?
How does our buyback rate work?
How will I get paid?
Can I use my credits toward base and delivery charges?
Do I need a permission to operate form?
Do you sell solar panels?
How do my solar credits work?
Why am I getting a bill when I have solar?
What is your solar buyback program?
