Octopus Energy Help & FAQs
If you've got solar questions, we've got answers.
Do you offer any programs for solar batteries?
What is the difference between total production and excess production?
How often do I get credits?
Do my solar credits expire?
Is there a cap on how much I can export?
Is the rate at which I’m buying energy from the grid the same rate as what I sell back?
What is the average solar buyback rate?
How does our buyback rate work?
How will I get paid?
Can I use my credits toward base and delivery charges?
Do I need a permission to operate form?
Do you sell solar panels?
How do my solar credits work?
Why am I getting a bill when I have solar?
What is your solar buyback program?