Electric vehicle (EV)- specific questions for Intelligent Octopus 

Intelligent Octopus for Electric Vehicles (EVs) 

Thermostat-specific questions for Intelligent Octopus 

Intelligent Octopus for Thermostats 

Everything you need to know about the change from LP&L to Octopus Energy

Everything you need to know about batteries. 

General answers to questions that don't fit into any other box. 

If you're needing a bit of extra help, we're here for you. 

If you've got solar questions, we've got answers. 

Learn more about payments, payment methods, and other general deposit information. 

More information on how to switch to Octopus Energy. 

Moving soon or have questions about switching your service? We have your answers. 

Details on all of our current plans that we offer. 

Information about power outages, blackouts, etc.

General questions about the Intelligent Octopus product feature. 

Answers to our most common questions about your bill, including rates, payment methods and fees.