Octopus Energy customer reviews
Rave reviews: Real words from real customers
Don’t just take our word for it—see how we've helped thousands of happy customers make the switch to cleaner energy and more savings. Here’s proof that better energy doesn't have to be complicated.
Join thousands already switching to better energy
The latest reviews
What our customers have to say
I have used several energy companies and Octopus Energy's customer service is hands down the best in class experience.
David Y
I will forever be using Octopus Energy simply from the kind of personal service I just received when trying to get our service connected.
Shaina B
It’s rare to come across someone so dedicated and genuinely caring—Melissa made a potentially stressful experience smooth and even pleasant."
Michelle
Smart plans, smart customers
Straight from the grid:
Stories from energized customers
How Paulina and Matthew charge their vehicle stress-free with Intelligent Octopus
How Ada saves hundreds a year on her energy bills with Intelligent Octopus
How Josh charges his Tesla for free with Intelligent Octopus
Take a closer look
Want more?
Peak into how customers powered up their lives.
How Rosemary and Gabby effortlessly charge their vehicle and save with Intelligent Octopus
How Barney gets paid to save on energy with Intelligent Octopus
We use technology and data to make energy better for you, your wallet, and the planet.
Save hundreds every year with innovative plan add-ons for smart thermostats, electric vehicles, home batteries, and solar.
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Why Octopus?
We're making energy fair, clean, and simple for all using technology.
Personalized care
Our support team is endlessly detail oriented and well-versed in all things energy
Supporting the grid
We use innovative and smart technology to support and stabilize the Texas grid using 100% renewable energy
So many ways to save
Win big with contests and giveaways and save on your bill with Fan Club and Savings Sessions
Financial stability
Get fixed-rates with no surprise fees for a budget-friendly plan
