Octopus Energy Help & FAQs
Intelligent Octopus for Thermostats
Thermostat-specific questions for Intelligent Octopus
How will I know if there's a savings event in progress?
What smart thermostats are compatible with Intelligent Octopus?
I’m trying to enroll my Sensi thermostat but it’s telling me that I’m already enrolled in ERCOT’s demand response program
I’m trying to enroll my Nest thermostat but my Google login isn’t working.
I’m trying to enroll my Nest thermostat but it’s saying that I’m already enrolled in Rush Hour Rewards
I’m trying to enroll my Amazon thermostat but it’s not showing up in my Devices tab
I’m trying to enroll my Honeywell thermostat but it’s not showing up in my Devices tab
I'm having trouble enrolling my ecobee thermostat
How will I know when my thermostat is connected?
I have both a thermostat and an electric vehicle. Can I enroll both?
I don’t see the “Explore our lab” section in my app
