Octopus Energy Help & FAQs
Intelligent Octopus for Electric Vehicles (EVs)
Electric vehicle (EV)- specific questions for Intelligent Octopus
What electric vehicles (EVs) are compatible with Intelligent Octopus?
Why do I need to provide my Virtual Key? (Tesla specific)
Why do I need to provide access to "Vehicle Information"? (Tesla specific)
Why can’t I connect/register my Tesla?
Why did my test charge fail?
I tried to do my test charge and it failed immediately. What’s happening?
Why isn’t my car appearing in the list?
Can I connect more than one car to Intelligent Octopus?
Why do I need to log into my car's app?
I have both a thermostat and an electric vehicle. Can I enroll both?
I don’t see the “Explore our lab” section in my app
