Octopus Energy Help & FAQs

I'm moving to a new home, can I transfer my contract?

We can honor your contract rate if you’re moving within the same TDSP and we service that area. 

If you are moving to a different TDSP, we can offer you a new contract but at the rate available at the time. 

Email heretohelp@octopusenergy.com to let us know you’re moving, and we’ll let you know if you can bring your current plan with you when you move.

It looks like you're not visiting from the US.

Would you like to visit another region of Octopus Energy?