Octopus Energy Realtor Rewards Program – Terms of Service

Effective Date: August 1, 2025

Company: Octopus Energy US LLC, 114 Main Street, Houston, TX 77002

1. Overview

These Terms of Service (“Terms”) govern your participation in the Octopus Energy Realtor Rewards Program (“Program”) offered by Octopus Energy US LLC (“Octopus Energy”, “we”, “our”, or “us”). By participating in the Program, you agree to comply with these Terms in full.

This Program is designed to reward eligible real estate professionals, brokerages, leasing offices, and property managers who refer residential customers to Octopus Energy in eligible service areas.

2. Eligibility

To participate, you must:

  • Be a licensed real estate professional or an authorized representative of a registered brokerage, residential leasing office, or property management firm;
  • Register with Octopus Energy and receive a unique referral code or link;
  • Comply with all applicable laws and professional standards in your jurisdiction.

We reserve the right to verify eligibility and may revoke access to the Program at our discretion.

3. Referral Requirements

A referral will be deemed eligible for a reward if:

  • The referred customer enrolls in an Octopus Energy residential electricity plan using your unique referral code or link;
  • The customer’s account becomes active and begins receiving supply from Octopus Energy; and
  • The customer remains in good standing with no cancellations, reversals, or returned payments within the first 30 days of supply.

Octopus Energy reserves the right to reject referrals for suspected fraud, duplicate accounts, or ineligible activity.

4. Reward Amount and Payment Terms

  • For each qualified referral, you will receive a $100 reward (subject to any applicable taxes or withholdings).
  • Payments will be issued within sixty (60) calendar days following the referred customer’s first date of electricity supply (“Supply Start Date”).
  • Payment will be made via ACH (direct deposit) or another method designated by Octopus Energy. You are responsible for providing accurate payment information.

Octopus Energy is not liable for payment delays resulting from incomplete or inaccurate payment details.

5. Taxes and Reporting

Participants are responsible for all applicable federal, state, and local taxes associated with receipt of rewards. Octopus Energy may issue IRS Form 1099 or other tax documentation as required by law.

6. Program Modifications

We may amend or terminate the Program or these Terms at any time, with or without notice, for any reason. Changes will be effective upon posting at https://octopusenergy.com/octopus-realtor-rewards. Continued participation following any update constitutes your acceptance of the modified Terms.

7. Fraud and Misuse

Any fraudulent activity, misuse of the referral system, or behavior deemed inconsistent with the spirit of the Program may result in disqualification and forfeiture of any pending or future rewards.

Octopus Energy reserves the right to audit referral activity and deny rewards where abuse is suspected.

8. Limitation of Liability

To the maximum extent permitted by law, Octopus Energy shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to this Program. Our total liability shall not exceed the total amount of rewards paid to you under the Program.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws provisions. Any disputes arising under these Terms shall be resolved in the courts located in Harris County, Texas.

10. Contact

For questions about the Program or your rewards, please contact: Email: heretohelp@octopusenergy.com Mail: Octopus Energy US LLC 114 Main Street Houston, TX 77002

11. Referral Agreements for Brokerages and Leasing Offices

If you are participating on behalf of a brokerage, leasing office, or property management firm:

  • You represent that you are authorized to bind your organization to these Terms;
  • You must notify us of the individual(s) responsible for managing referrals and receiving payments;
  • Payments may be issued to the organization or to a designated agent, depending on your preferred structure and documentation;
  • We may request additional verification of employment or authorization before releasing funds.

Octopus Energy may also offer custom reporting or performance summaries to participating firms upon request.

12. Privacy and Data Use

We respect your privacy. By participating in this Program, you acknowledge and agree that:

  • Any personal information you provide (including your name, contact info, and payment details) will be processed by Octopus Energy solely for the purpose of administering the Program;
  • Referral activity and performance data may be shared internally within Octopus Energy or with authorized service providers strictly for payment processing, fraud prevention, or performance optimization;
  • We will never sell or disclose your information to third parties for marketing purposes.

For more details, please refer to our full Privacy Policy at: https://octopusenergy.com/privacy

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