Into the Octo-verse

Get the inside scoop on energy, technology, and all things Octopus.

The SunPedal Ride ends its US Tour in Houston, Texas! 

Danielle Dowler,
Content Strategist
Octopus Energy Events Renewable Energy

The SunPedal Ride ends its US Tour in Houston, Texas! 

Customer Focus

How to read your Octopus Energy bill

Did you know that each energy company has different information on their bills? That’s why we created this handy guide to (hopefully!) answer some of your questions when it comes to this super important window into your energy use. For those of you who want the quick view, we’ve…

Index prices are under threat in Texas — here’s why they’re worth saving

Right now, California regulators are enabling real-time index rates — rates where consumers choose to pay the wholesale price of energy rather than a standard overall monthly price — as part of their  efforts to ensure grid reliability after 2020 blackouts hit parts…

MyOcto: A Plan That’s Personalized Just For You

We’re always trying to think about ways we can better serve our customers. As a forward-thinking company, we spend a lot of our time tracking the latest technology and figuring out ways to incorporate those features into our products. Here’s the result of one of our latest brainstorming…

Why don’t Texans deserve energy price transparency?

They do. Here’s why: Texas energy consumers deserve transparency regarding their energy bills; a rather simple and direct ask of energy suppliers in the state. However, there are large discrepancies between notification requirements when it comes to variable versus fixed-rate energy products. Often, consumers are presented with variable rates that…

Everything you need to know about OctoFlex

In June, we sent out an email about OctoFlex, HB16, and the future of wholesale energy. In case you missed it, House Bill 16 — the bill that bans residential index wholesale energy pricing — has unfortunately passed and has been signed by Governor Abbott. As of September 1st, 2021,…

CenterPoint Customers: Get a Free AC Tune-Up!

Hey y’all, did you hear about CenterPoint’s CoolSaver program? We’re a participating Retail Electric Provider, offering a FREE AC tune-up, which can help improve the cooling output and efficiency of your AC unit by up to 25 percent.  How does it work? To qualify:  You have to be a residential…

Introducing Superpower Savings!

Introducing Superpower Savings!  Y’all, it’s been HOT. And with this kind of heat, we are likely to continue experiencing grid instability, ERCOT notifications, and even higher bills. Talk about a summer bummer!  Introducing Octopus Energy’s NEW Superpower Savings pilot!   By now, it’s likely you’ve seen some press about energy providers…

Cancellation Fees? Nope. Nope. Nope. Nope.

Cell phones, cable and internet, and utilities: what do all of these have in common? Cancellation fees. Most retail energy providers charge customers cancellation fees for leaving their contracts early. Here’s how we’re different: at Octopus, we don’t believe this has to be the case. We did a little digging…

Improve Your Energy Efficiency Using FLIR

The average American wastes an average of $200 to $400 of their approximately $2,000 annual energy bill through drafts, air leaks, and outdated heating and cooling systems. By finding where the cracks in your home are, you can save money and ultimately make your home that much more comfortable. But…

Questions About Solar? We’ve Got Answers

Updated: September 9, 2021 Please note, if you’d like to sign up for a solar plan, please give us a call at 833-OCTO-888. We’re working to get this integrated with our online enrollment, but right now, all solar plans must be enrolled over the phone. We get a lot of…

Brilliant Energy Customers, Welcome to Octopus Energy!

Last Update: 06/09/21 Octopus Energy now owns the residential contract for electricity that you previously held with Brilliant Energy. This transition from Brilliant Energy to Octopus Energy was approved by the Bankruptcy Courts on May 5, 2021. You may have received a notice in the mail from ERCOT alerting you…

Octopus Energy Named Retail Energy Provider of the Year

During the month of April, the Energy Marketing Conferences hosted their Spring Energy Marketing Conference, a three-day virtual conference with more than 700 attendees, 40 sponsors, 75 3D virtual exhibitor booths, and over 50 industry professionals who spoke on multiple panels. We’re delighted to announce that Octopus Energy won the…

New API for Octopus Customers

Octopus Energy now offers an API that serves up current wholesale prices across ERCOT. For our customers who use the wholesale price to automate their home, customers who would like to track the price outside our app, or simply the curious, this API is another tool Octopus offers to monitor…

Beware the “Bait and Switch”

Heard of the “bait and switch?” Here’s what happens. Typically an energy provider will lure in an unsuspecting customer with incredibly low rates in the form of an “introductory offer.” Often these rates are so low that it’s hard for a consumer to pass them up. At first, the customer…