Customer Focus

Whole-Home Flexibility for a Greener Future

Flexibility is the new approach to energy management that's revolutionizing the way we power our homes. Using the power of smart...

Guide to Smart Home Energy Optimization

Smart home energy optimization is like having a super-smart assistant for your house that's always looking out for your wallet and...

Maximize Your Savings With Intelligent Octopus for Thermostats

Intelligent Octopus is your fast track to saving big on your energy costs. Our smart tech works with your thermostat to maximize...

DIY Home Energy Audit Guide

Exploring ways to unlock energy savings becomes especially important during the summer and winter months. An effective way is to...

A beginner's guide to buying energy

Ever feel like the energy industry’s speaking another language? Kilowatts, hours, unit prices, standing charges, tariffs, plans –...

Cold weather prep: Here's what you need to know

Heat loss is the biggest culprit of higher energy bills in the colder months. Take some time to prepare your home and brush up on...

How to shop for an energy plan

How to read an Electricity Facts Label (EFL)

An EFL is a document that provides you with the electricity contact information and the contract terms. This is something you always...

How to shop for electricity plans with smart features

When shopping for energy, you may come across a lot of plans that offer incentives if you include a smart home device. These...

What are the different types of energy plans?

Shopping for electricity can seem like a daunting task with constant messaging around free nights and weekends, flex days, pricing...