If you are having trouble keeping up with your payments, please reach out to us. We understand that life happens and we’re here to help.
Email heretohelp@octopusenergy.com or call us at 833-OCTO-888 (9 AM - 5 PM on Monday, Tuesday, Wednesday, Friday and 9 AM - 4 PM on Thursday, CT).
Contact 2-1-1 Texas for information about services or agencies in your area that may offer utility assistance. Dial 2-1-1 from your phone, or visit 211texas.org.
Here are a few other organizations that can help when times are tough:
Comprehensive Energy Assistance Program
Low Income Household Water Assistance Program
Weatherization Assistance Program
If you are waiting on a pledge, please contact us and let us know so we can add this information on your account.
¿Con qué te podemos ayudar?
