Octopus Energy Help & FAQs
Will Octopus do a credit check when I sign up?
If you’d like to sign up to our post-pay plan, we’ll run a soft utility credit check through Transunion.
Don’t want a credit check, or don’t meet the requirements?
Why not choose our great value Prepay plan instead? If you’d really like to stick to a post-pay plan, you can also opt to make a $300 deposit at sign up rather than going through a credit check.