Octopus Energy Help & FAQs

Are there payment options without fees?

Yes! You can avoid the credit card processing fee by using one of these payment methods:

  • Bank account (ACH) payments
  • Autopay using a bank account
  • Bank bill pay through your financial institution

These options don’t include any processing fees and are easy to set up through your Octopus account. 

It looks like you're not visiting from the US.

Would you like to visit another region of Octopus Energy?